Frequently Asked Questions
Everything you need to know about your leathercraft journey.
What are your standard shipping times and rates?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, with delivery typically taking 3-7 business days depending on your location.
Can I return leather hides if I am not satisfied?
Yes, we accept returns on uncut and unaltered leather hides within 30 days of purchase. Please ensure the product is in its original condition to receive a full refund.
Do you offer wholesale pricing for professional crafters?
Absolutely. We have tiered pricing levels including Gold and Elite memberships that provide significant discounts for high-volume buyers and professional businesses.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Tandy Leather gift cards.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your leather products ethically sourced?
We are committed to responsible sourcing. The vast majority of our leathers are by-products of the food industry, ensuring that hides are repurposed rather than wasted.